Despite our ability to occasionally work miracles, it is hard for our two small crews to be in multiple places at once. So during extreme weather events, when we receive many calls in a very short period of time, we operate under the following priority system when responding to requests for roof snow removal services.
We hope that you will understand that under extreme weather conditions or due to the nature of certain problems, it may not be safe for us to service your roof. If that is the case, we will work with you to schedule a future date when conditions will allow us to fully examine your roof and provide a solution while protecting the safety of our crew.
On behalf of Duval Roofing, I would like to thank you for contacting us and for the trust our customers have placed in our team of roofing professionals.
Ken Duval, Owner
Duval prioritizes service for existing customers during extreme weather events. If your roof was installed by us, please include the month and year below so that we can verify your status.
With more than 7,000 roofs replaced since 1991, Duval has a long history of happy customers. Here are some of their comments.